Carillion and libraries


Carillion purchased the libraries services (amongst other things) firm John Laing Intergrated Services (JLIS) as part of a deal with John Laing in late October 2013.  With this purchase, the company became de facto the largest provider of libraries in the country, controlling the library services of four London authorities (Hounslow, Ealing, Croydon and Harrow). Carillion have since lost the Hounslow contract with effect from 1st August 2017.

The library staff in these authorities found out about the transfer at roughly the same time as the rest of the world, with it being reported that the staff of at least one library service only found out after they noticed their work email addresses had been changed.  The change in ownership was especially noted in Croydon to Laing having only just taken over the service from the council – with it being only their third week of operation.

Outside of libraries, Carillion (along with 44 other companies) has been found accountable for the blacklisting of 14 of its workers for either being trade union members or being active in health and safety.

Within a month of taking over, on 20th November, Carillion put over 100 of their staff “at risk”, with the following announcement:

Cultural Community Solutions has announced details of proposed library restructure. As a result of significant developments in the way that local library services are now managed, Cultural Community Solutions has today (20th November) announced proposals for a new integrated staffing structure. This will enable  us to continue to deliver high quality library services across four London boroughs and ensure a sustainable future for the libraries. The proposed changes will take advantage of new technology and ways of working and will focus on streamlining back room functions.

The new structure will protect opening hours and frontline roles as well as creating a number of new positions to focus on the delivery of community outreach and engagement to ensure the library services are accessible to all our communities. Regrettably these proposed changes will put a number of jobs at risk, but we are making every effort to ensure that these losses will be no more than one full time post per library. We will also explore opportunities for redeployment across our wider business. We have now started a period of consultation with all affected staff and their recognised unions.” Carillion press release”





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