Ian Anstice

Public librarian since 1994, user of public libraries since my first memories ... and a keen advocate of public libraries and chronicler of the UK public libraries scene. Library manager since 1998, winner of Information Professional of the Year 2011 and Winsford Customer Service "Oscar" 2012 and 2014, honorary CILIP fellow 2015, CILIP Wales Library Champion of the Year 2016.

Homepage: https://www.publiclibrariesnews.com


Posts by Ian Anstice

Bad news comes in threes: Vivacity, Leeds and Bertrams

For a guide on when public libraries in the UK are reopening, and the current situation, see this page.

For a guide on how libraries around the world are coping with the crisis, and the various health and safety precautions that are being used, see this page.

Editorial

Well, the consequences of shutting down libraries for a few months started to be shown this last week. The leisure trust Vivacity, which has been running libraries in Peterborough since 2013 and has interests in Cambridgeshire libraries too, handed back control to the council due to running out of money because lockdown meant it had no income. This is the third trust involved in libraries to have failed in six years and leaves question-marks over some of the other organisation of this model, especially common in Scotland, who must be facing similar problems.

Announced pretty much at the same time was a terrifying story from Leeds, where the council has announced it may close every library because of extra costs incurred this year. It justifies this – on the face of it a clear breaking of the 1964 Public Libraries and Museums Act – by claiming “a skeleton, online-lending resource” would do. Nonsense, but, as the CILIP CEO has pointed out, the Act has been a dead letter for years. How Leeds, though, will square this with the Equalities Act is anyone’s guess though. The suspicion is that this is just a way of pressuring the government and preparing the people of Leeds for deep cuts that don’t quite reach the library-geddon threatened last week.

Finally, we have the sad news that library supplier Bertrams has gone bankrupt. This is a tragedy for the hundreds of those who have lost their jobs but also represents a further tightening of the screw on the library stock supplier market, which has few enough competitors as it is.

The worry with all this is that these stories may just be the first as councils and companies up and down the country start look at their balance sheets and see Covid-related red lines. And there’s us just concentrating on infections.

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Changes

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National news

  • Bertram Books collapses with 450 jobs at risk – BBC. “Joint administrators Turpin Barker Armstrong said the majority of staff would be made redundant with “immediate effect”. Kip Bertram, who started the company with his mother Elsie before selling it in 1999, said its collapse was “very sad for the staff, the city of Norwich and the customers”. He disputed the claims of the administrators over the reasons for the collapse, saying: “It’s nothing to do with e-Books or Covid-19 – people still like to hold and smell books.” U.K. Wholesaler Bertram Group Is Up for Sale – Publishers Weekly. Worries reported in early May. Subsidiaries are Dawson Books and Education Umbrella.
  • Libraries Connected Statement on Black Lives Matter – Libraries Connected. “We condemn racism and discrimination in all its forms. Public libraries were founded 150 years ago on principles of social justice and equality … Libraries Connected believes in a society where that racism and discrimination are replaced by equality and justice for all. We will work with libraries and partners to ensure that we use every resource at our disposal to make this happen.”

The Carnegie UK Trust is looking into how public libraries across the UK have helped and supported people and communities across the UK during lockdown. We want to use this information to help raise the profile of libraries’ contributions during Covid-19 and to advocate for public libraries’ role in supporting individuals and communities in the rebuilding process following on from lockdown. We  also want to find out and share information and learning across the sector about challenges and what didn’t work. The Trust is keen to hear the views of all library staff, including frontline staff, managers and heads of service. We would be grateful if you could circulate the following survey widely: https://bit.ly/libsandcovid  If you and your colleagues have 10 minutes, the Trust would love to hear your views. The deadline for responses is Friday 3 July.

Carnegie UK Trust, via email
  • Libraries of the future – Living Libraries. Ten minute audio on what the future may hold.
  • Puppy Demand, Bike Thefts and Library Openings – BBC Radio 4 You and Yours. “The book shops are open again on our high streets but what about our libraries? There’s no date set for opening in any of the nations with only Wales offering a click and collect service for borrowers.”.

“if the Secretary of State agreed today to ensure that, as part of this, he will develop a national plan for education, where local authorities are funded to make a summer holiday local offer to children and young people; where schools are provided with additional resources, such as an enhanced pupil premium to help disadvantaged children; and where public buildings such as libraries and sports centres are used to expand the space available to schools to ensure safe social distancing.” They Work For You.

Rebecca Long-Bailey MP
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International news

Local news by authority

“While councils have a legal duty to provide library services, it is widely thought this could be pared back to a skeleton, online-lending resource without breaking that obligation.”

The scariest quote ever published on Public Libraries News
“Our buildings are closed but our service certainly isn’t” – Ayub Khan

Preparations and the public

  • For a guide on when public libraries in the UK are reopening, and the current situation, see this page.
  • For a guide on how libraries around the world are coping with the crisis, and the various health and safety precautions that are being used, see this page.

Editorial

Up and down the country, staff are preparing for reopening to some extent or another. Risk assessments are being done, plastic shields are going up, markings on the floor are going down and there’s a bunch of training and (if not done already) consultation going on.

But, you know, there’s only so much that can be done to prepare. A lot of it is down to the public and how they will behave. And in this, signs are horribly mixed, with many behaving wonderfully but some others seeming even to take offence at the PPE being worn to protect them. As almost all of us at some time or other have been frontline workers, if not now, this difference in public attitudes will not be a surprise to us but the stakes are higher now than ever before. It may be worth factoring in zero tolerance and how to successfully remove people from libraries (without touching – that’s going to be challenging), into those risk assessments.

Anyway, a real test will come this week, when “non-essential” shops are reopened. Will there be spitting in Primark? Kerfuffles in John Lewis? We will see and make adjustments to our plans accordingly but, in the end, how fast and far we reopen will be down to things like the behaviour of the public and (not unconnected) infection rates. We can just make sure we are as prepared as possible …

… and watch out for curveballs like suggestions libraries can be taken over by schools to be used as classrooms.

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National news

“We now need a proper plan for education along the lines being developed by the Scottish Government. It should cover all possible scenarios and focus on blended learning, with greatly increased support for disadvantaged children. Is the Secretary of State planning, as Scotland has done, to use public buildings, such as libraries and council offices, to relieve pressure on classroom space?”

Carol Monaghan, Shadow SNP Spokesperson (Armed Forces and Veterans), House of Commons 9 June.
  • Restart of library service proves popular in Torfaen – South Wales Argus. “More than 70 people have used a new “request and collect” service from Cwmbran Library within days of it being set up. Torfaen council launched the service on Thursday, June 4, with 73 residents requesting 340 books by Monday afternoon.” … “Books will be placed in a 72-hour quarantine prior to distribution, in line with Public Health Wales guidance.” … “Newport City Council said it is finalising plans for a phased re-opening of the library service.” … “Caerphilly council is also set to start re-opening services through a phased approach.” … “Monmouthshire council would also look at a click and collect or delivery service in the future.” … “Aneurin Leisure Trust, which runs libraries in Blaenau Gwent, has previously said it is developing plans to re-open libraries in the county borough.”
  • Statement on the death of George Floyd in Minnesota, USA – CILIP. “Library, information and knowledge professionals have a key role to play in dismantling racism. The CILIP BAME Network calls on professionals to pro-actively deliver collections, services, space and teaching with the objective of creating an anti-racist society. We ask everyone to personally reflect and take action.”
  • When will libraries reopen amid easing lockdown measures? – Metro. “Under new lockdown rules, retail spaces in libraries in England can reopen form 15 June along with other non-essential retail stores provided they ensure the branches are safe for customers.” … “As for being able to borrow books from a library, at the time of writing, fully opening libraries in England is part of the third phase in the Government’s plan for easing lockdown.”
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International news

Local news by authority

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Visions for the future: recovery guidelines, SRC, renewal taskforce and Black Lives Matter

  • For a guide on when public libraries in the UK are reopening, and the current situation, see this page.
  • For a guide on how libraries around the world are coping with the crisis, and the various health and safety precautions that are being used, see this page.

Editorial

A lot of news this week to cover. The Libraries Connected guidelines for reopening libraries is expected to be formally released tomorrow, Monday (8 June), with copies already with chief librarians. I’ve seen a draft but will refrain from comment – other than to say it’s comprehensive and I approve of the great majority of it – until it is formally released.

The Summer Reading Challenge for 2020 is for obvious reasons almost entirely online and, for less obvious reasons (at least to me) launched at the far earlier than normal date of 5 June. That self-imposed deadline must have been punishing but the Reading Agency have done a grand job of getting celebrities involved and getting the website ready, although there were some glitches with the site on Friday (hopefully brought on by overuse?) and some sad comments from children asking how they can get their library books.

The make-up of the DCMS “cultural renewal taskforce” working group for libraries has been announced. It includes 3 representatives for library trusts compared to just one (and that rotating) for council-run libraries, 1 for volunteer libraries, 2 social change charities (including 1 – CIVIC – I had trouble even finding on Google but who are apparently involved with Cambridgeshire and Peterborough – yes the latter being run by another trust), CILIP, Libraries Connected and the LGA. Balancing out the preponderance of charities there are two union representatives. One would also normally expect Locality to be included on such things but, don’t worry, there’s a two for one deal there as the Libraries United boss is also a trustee of theirs. He’s clearly a busy man too as the Devon and Torbay charity is advertising for a Head of Library Service & Customer Experience to do, you know, all the actual library stuff for him, that requires. you know, library experience. A vision for the future there perhaps. Good to see it requires being a qualified chartered librarian or equivalent, though.

Finally, I would be remiss not to mention Black Lives Matter. There’s not a representative proportion of ethnic minorities in library services, with 97% of library workers (all sectors) being white compared to 88% in the UK as a whole. We can look with derision at the racism in the US but those figures suggest something is going on here too. Question why and try to even things up a bit. Please.

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Silly Squad

  • Jacqueline Wilson asks children to join Silly Squad this summer – Guardian. “Wilson, the former children’s laureate, is calling on children to sign up online for the Summer Reading Challenge, which launches on Friday. Encouraging children aged four to 11 to read during the long break, this year the focus is on funny books, and getting children to read whatever makes them happy.”
  • Silly Squad – Reading Agency. “Get rewards, play games and earn badges as you discover awesome books to read this summer”

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National news

  • Black Lives Matter – Arts Council England. “it is clear that despite our best intentions, we have so far failed to create the systemic, structural changes needed for our sector to be truly diverse, inclusive and welcoming to people from all backgrounds. There is still a long way to go to ensure that the creative industries reflect the way England looks today.”
  • Bobby Seagull pens love letter to libraries and their vital post-Covid role – Big Issue. “the teacher, author and presenter has penned an impassioned essay for The Big Issue on the pivotal role they have played in his own life — and their huge importance in our post-Covid world” Call for evidence – DCMS. “The Committee invites written evidence on the impact of Covid-19 on any sectors under the Department for Digital, Culture, Media and Sport’s remit …” Open until 19 June.
  • Councils to offer click and collect service at local libraries – Monmouthshire Beacon. “During the next few weeks, Click and Collect services will be delivered by library services across Wales.”
  • Cultural Renewal Taskforce and supporting Working Groups – Gov.uk. Membership of libraries group includes 2 library trusts, 1 council library service (on rotation), 1 representing volunteer libraries, 2 social change charities, 2 unions, Libraries Connected, ACE, CILIP, CLOA – again representing trusts, this time leisure ones, and the LGA.
  • Heads of Service/Senior Management Consultation – British Library. “n this survey, we want to gain a deeper understanding of the current digital services you offer, what you value about them and what you would like to improve. We also want to test your appetite for a few interventions we think would provide real values to our users if delivered through a ‘single digital presence’; a digital platform that served all of the United Kingdom’s public libraries.”

“As well as making the library easier to use, we think the ‘single digital presence’ should be an interesting place to visit in its own right, capturing the vibrancy and vitality of the public library. Building this requires great content. From features on books and reading, to articles celebrating the public library as a physical space, this online platform would amplify the library’s role in UK book culture, while advertising and celebrating public libraries in a central, accessible space.”

Single Digital Presence consultation
Covid-19 offer from Princh. With our mobile printing solution, library visitors will be able to easily print and pay from their own devices. Links to Princh offer webpage.

International news

  • Australia – Strong Girls Clubs and Libraries – Jane Cowell. “The first meeting was advertised on Facebook, the Library Website, the Library What’s On booklet, and through the local High School newsletter. The unexpected surprise for our library coordinator was that the group who came to the first meeting were mostly non-binary girls.”… “It is very important to let the girls run the Club.”
  • FinlandBook lovers return to Finland’s libraries – Yahoo News. “From 1 June bars, restaurants, sports facilities and cultural sites are allowed to reopen in the Nordic nation which has so far registered 320 deaths”
  • Global – Webinar Series Title: Libraries Reopening: A Perspective of Best Practices from Around the World in the Time of COVID-19 – IRRT Webinars. Experience of reopening from Sweden (public) , Germany (academic) and Hong Kong (academic) shared in webinars this week.
  • Ireland – New ‘Call and Collect’ service at Dublin City Libraries – Dublin Libraries. “Dublin City Libraries are planning a ‘Call and collect’ collection service as part of the phased re-opening of libraries from 8th June. The first phase will be piloted in 6 branches from 8th June as follows: Cabra, Coolock and Raheny on the north side, and Dolphin’s Barn, Rathmines and Walkinstown on the south side.”
  • New Zealand – Reopening Libraries in New Zealand: Slow and Steady Wins The Race – Justin the Librarian. “In no particular order, here are the things that were done during the next two days to get the space ready …”
  • Norway – Oslo’s new library opens June 18 – Designing Libraries. “Covering six floors, Deichman Bjørvika offers experiences, technology and knowledge in all forms: literature, music, instruments, film, comics, workshops, sound rooms, children’s activities, stages, classrooms, study areas, and much, much more.”. Due to Covid, open but limited to 1000 people (!) and no events.
  • USA – Tulsa City-County Library to reopen for express service – Black Wall Street Times. From June 22: “Express service includes curbside or in-library holds pickup along with browsing, copying, printing and faxing. Computer usage will also be available with a 30-minute time limit. Library buildings will observe limited occupancy at all locations during this time to support social distancing guidelines by local and state officials””
    • A Statement from LJ on the 2020 Library of the Year – Library Journal. “When we announced The Seattle Public Library (SPL) as the 2020 Gale/LJ Library of the Year yesterday, many librarians protested our celebrating a library that had allowed the Women’s Liberation Front, an anti-trans group, to rent a meeting room for an event in February. …” and Sign on to the open letter to revoke the Library of the Year 2020 award – Signatories include multiple past winners of the Mover and Shaker Award who are asking to return their honour unless the decision is overturned.
    • New York City libraries unveil their plans to reopen – Time Out. “That’s an 864% increase in digital library card sign-ups, and about a 200% boost in new users across all of its e-reading platforms, the NYPL says.” … “Libraries across the city are planning to start offering limited services as early as July and will slowly reinstitute services over time. A full reopening will be largely contingent on health and safety recommendations, according to library officials. One thing is for sure—they’ll be taking it slowly, ensuring the safety of their visitors and staff, they said.””

Local news by authority

  • Caerphilly Library services to be reopened in phased approach – Caerphilly Observer. “The first stage of reopening library services will see the reintroduction of the LibraryLink community outreach service. However, library buildings themselves appear unlikely to reopen any time soon.”
  • Cardiff How the new Cardiff library click and collect service will work – Wales 247. “In Cardiff, phase 1 of the recovery will allow customers to pre-order titles either via libraries online catalogue or by calling a new library phone line where they will be offered a selection of five books based on their interests and preferred genres.” … “Quarantining and cleaning measures for returned books will be in place before they are reused reduce the chances of spreading COVID-19.”
  • Denbighshire – Boost to digital resources at Denbighshire libraries – Free Press. ““We have introduced new offers such as Ancestry Library … and now able to offer Press Reader to our members.”
  • Devon – Head of Library Service & Customer Experience – Libraries Unlimited. £45-55k. “you will be leading the day-to-day service across our library buildings, mobiles and online. In addition, you will be positioning the charity to be at the forefront of service excellence both with the services we offer and the customer experience we provide.”
  • Essex – When will Essex County Council libraries reopen? – Epping Forest Guardian. “A spokesperson for the campaign group said: “Essex County Council must not use the lockdown as an excuse to not reopen the threatened libraries. When it is safe to do so libraries must reopen in their pre-lockdown library buildings with pre-lockdown staffing levels.” … “From Monday, July 6 sixteen sites will re-open; Basildon*, Billericay, Braintree, Brentwood, Chelmsford, Clacton, Colchester, Dunmow, Epping, Harlow, Harwich, Maldon, Rayleigh, Rochford, South Benfleet and Witham.” … “Customers will be able to return and borrow books, as well as have some limited time to browse the shelves. The number of customers allowed in a library at any one time will need to be reduced to help people stay safe.””
  • Falkirk – Huge rise in demand for e-books in Falkirk libraries – Falkirk Herald. “E-book borrowing from Falkirk libraries has soared by 73 per cent, while March also saw a 222% increase in new users”
  • Fife – Fife library services go online and tap into huge audience in lockdown – Fife Today. “LibrarYAY Facebook group developed by the Libraries Young People team.” … “Some of the sessions have had over 800 views locally – and internationally – and that just gave us such a boost we decided to see what else would translate as an online offering.”

Being thankful for having to wait until 4 July

Editorial

The governmental advice on responding to Coronavirus is changing rapidly, as is to some extent the scientific evidence and – certainly – my understanding of what is going on. Much of the science I have seen lately – contrary to what I was seeing at the start – says that, while the virus can stay on surfaces for a long time, the chances of actually being infected by it is far smaller than that caused by airborne/human contact. This is good news for those of us working out how to quarantine returned books as it’s interesting to note that several foreign libraries – including from tomorrow the not-so-foreign Isle of Man – won’t be quarantining books at all.

They may be taking a big chance with this but not as big as those in England would be if we had to be open. The Isle of Man for example hasn’t had a new case in ten days and no Western European country comes close to the current British infection/death figures. While looking at the pictures of people happily mingling on British beaches this weekend (damn you Cummings and Johnson) and hearing stories of crowded shops not far away from where I live, it’s clear that there’s a danger this thing is not over yet. Hopefully, by the time English libraries are allowed to reopen on 4 July, the figures will have gone down enough for us to be far more confident than we would be if were reopening this week. On the other, far more pessimistic hand, if a second wave does result from the (what would be in this scenario) the reckless premature reopening of the country, then libraries will hopefully be able to take that into account.

Either way, English libraries should see the next month as a gift. As a chance to make sure that their procedures are robust, that frontline staff are consulted (for it is they who will risk their lives) and that there are well-planned options for the various infection scenarios. After all, it is an option that our schools, to their horror, have not had. Let’s be grateful. And make sure we get it right.

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National news

  • First Ambassadors Announced for 2020 Summer Reading Challenge – Reading Agency. “Jacqueline Wilson, Paul O’Grady, Cressida Cowell, Charlie Condou, Philip Ardagh, David Baddiel, Rob Biddulph, Sam and Mark, Hacker T Dog, Ben Fogle, Joseph Coehlo, Katie Thistleton, Harry Baker and Konnie Huq confirmed to support Summer Reading Challenge 2020.” … “he launch will feature special super silly readings, family activities and draw-a-longs from guest celebrities and authors. Over the summer, libraries will continue to run the Challenge in partnership with The Reading Agency, delivering it via virtual services and e-lending platforms, and adapting their delivery if social distancing measures develop and change.”
  • Libraries Hub – Libraries Week. 5-10 October. “Library staff can register now to take part in Libraries Week 2020 and follow @librariesweek to keep informed about this year’s campaign. Follow the links below to discover posters, editable templates and social media graphics in five eye-catching designs, available in English and Welsh.”
  • Libraries of Sanctuary – “Following on from earlier work, such as Welcome To Your Library, public libraries are now working with City of Sanctuary to develop their provision. Thimblemill Library has been recognised as the UK’s first Library of Sanctuary, and we are now building on this experience to support other libraries that also want to become Libraries of Sanctuary. Our resource pack has been produced to support public libraries in this process. It includes detailed information on how a library can meet the requirements to learn about offering sanctuary, embed this learning in their institution, and to share their learning and opportunities with the wider community.”
  • When will libraries open? The latest UK lockdown news on public libraries reopening – and how new rules could work – I. Useful summary of the current situation.
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International news

  • Canada – Quebec’s museums, libraries and drive-ins can reopen May 29 – CBC. “Libraries across the province will also operate differently when they reopen. The public will only be permitted to access a designated area around service counters, and will not be able to browse the library’s book aisles. Visitors will also not be able to use library computers. The CNESST recommends, if possible, that returned books are not touched for 24 hours.”
  • Denmark – Official guidelines for reopening of the Danish libraries – Christian Lauersen. “The guidelines should be seen in context of the general situation in Denmark which is, that the country is reopening rapidly these days; libraries, museums, schools, institutions of education and research, bars, restaurants and a lot of other institutions are opening up again.” No quarantine of books.
  • “The directors of Utrecht, Cologne, and Aarhus public libraries, share their experiences of re-opening their library services under different constraints and regulations prompted by questions from Storyhouse in Chester and Manchester public libraries as the UK anticipates opening their libraries”
  • FinlandCovid-19 and Finnish public libraries – Libraries.Fi. “on 4 May the government allowed all public libraries to restart their lending services immediately. The decision allowed libraries to offer limited services whilst the library premises remain largely closed until 1 June.” … “Turku City Library started daily morning coffee sessions on Instagram Live from the very first closure day.” … “Helsinki City Library started streaming regular literature programmes with guest authors as of 20 March.” … “An agreement between the Finnish Consortium of Public Libraries and the publishers’ association was reached on 22 April. This allowed all public libraries to produce videos containing copyrighted literature and images for periods of two months”. Initially, “all seating and tables may have been removed from library premises, and all areas except for collection areas are locked or fenced off so people do not stay and spend excess time in the library.”

“The experiences from the first week of gradual restricted opening of libraries’ lending services show that, even though the feedback from library users has been overwhelmingly delighted and excited, libraries have not experienced a rush of booklovers crowding the partly-opened libraries.”

  • Global – You can’t keep a good public library (locked) down – Princh. “This week’s great blog post was written by EIFL team, who put together valuable information about how libraries around the world are supporting their communities during COVID-19. As they mention in their website “COVID-19 has closed doors but it hasn’t stopped public libraries from serving their communities.””
An artist asked the occupants of this building in Utrecht what their favourite books were and then painted them … see this link.
  • New Zealand – Budget 2020 announcement: Libraries to help with jobs and community recovery – Libaries Aotearoa / Lianza. “A major funding package for libraries will allow them to play a far greater role in supporting their communities and people seeking jobs as part of the economic recovery from COVID-19. Budget 2020 contains over $60 million of funding to protect library services and to protect jobs,” says Internal Affairs Minister Tracey Martin. This package provides for free internet access in all public libraries to ensure that anyone can access the online services and information they need. “It also recognises the role that librarians play in providing this support. Half of this funding, $30 million, will ensure around 170 librarian jobs are directly protected” (resulting in at least one “upskilled” librarian in every local authority across the country).” [This would be £390 million if scaled up to UK size and converted into pounds. Extra resources for English libraries currently stands at £151k, 2582 times smaller – Ed.]

Local news by authority

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What does “open” mean under the Cummings Government?

Editorial

The big question about the reopening of public libraries in England under the Cummings Government isn’t when it is legal to do so – currently 4 July – but rather what “open” means and what will happen if the rules are broken. After all, Westminster Libraries have been happily providing library computer access for weeks without any trouble even though it has questionable legality.

Up and down the country councils are working out what reopening means. Most are waiting for the Libraries Connected guidelines but some are not – Nottinghamshire is the first I am aware of to announce what it will be doing in July. And what it will be doing looks more than expected: not just click and collect but actual public access to collections, albeit with limited public numbers allowed. Now, there’s no way such public access can guarantee Covid-free stocks – after all, one member of the public wandering around touching random books (and they so will) will void any quarantining beforehand – but that’s not a legal problem that will stop their plans. Because the law is not there, in this and so much else, as can be seen by the leader of the current government happily going on TV today to explain his trip to Durham was fine, because … well, because. However, to be fair, Notts may be justified – Denmark is reopening its libraries with no stock quarantine at all – possibly because recent evidence suggests contamination is mainly by air particles. And those Libraries Connected guidelines will just be guidelines: councils can actually ignore them and do what they want.

This easy-going approach represents real dangers to staff, the public and to the reputation of the library service. People need to know libraries are safe, be they visitors or workers. But they will not get such assurance from the government, who apparently find the intricacies of ruling rather bothersome – so they will need to get it from Libraries. If you are involved in reopening plans, you therefore need to factor in health and safety into your plans and not expect clear national rules. Because “danger of death” has never been a Universal Offer or an employment condition for the sector, and it should not start now.

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National news

  • Annual public library loans figures reveal the UK’s most borrowed e-books for the first time – British Library. “For the first time, the annual public library loans data – released today for the period covering July 2018 – June 2019 – includes figures on e-book borrowing as well as print books, audiobooks and regional borrowing.” … “Culture Minister, Caroline Dinenage, said: “It is brilliant that, thanks to digital services, so many people can still engage with their local library and enjoy the nation’s most popular titles. E-books are a fantastic way to entertain and educate, especially as we spend more time at home.” E-book most lent list is significantly different to printed list [perhaps due to borrowing restrictions? – Ed.]
  • DCA brings bestselling multimedia kids app to UK public libraries – DCA. “Brighton & Hove libraries have partnered with local charity Amaze to target the offer to families with children with special educational needs and disabilities (SEND).  This is one of the first times that a UK library has prioritised access to specific content directly to vulnerable families and is a great example of how libraries support their local communities.”. Richmond, Camden, Slough and Brighton & Hove now use Hopster.
  • Health on the Shelf – SLIC. “Public libraries provide a population-scale platform for population-scale public health issues. With 50% of people in Scotland using public libraries, they provide substantial reach through their core services, such as books and computers, as well as through tailored health and wellbeing services …”
  • Libraries to adopt ‘safety first’ approach for July reopenings – BookSeller. Isobel Hunter says ““Reopening libraries has to be a phased process in line with the latest safety advice and all planning should be based on risk assessments, carried out with staff, unions and health and safety teams. It is also critical that libraries are given enough notice about reopening to properly prepare their buildings and their staff to keep everyone safe.” … “Nick Poole, c.e.o of the Chartered Institute of Library & Information Professionals, said the safety of both users and staff must be the “primary concern” when it comes to the strategy for reopening libraries. He emphasised to The Bookseller it is a “‘can’ open, not a ‘will’ or a ‘must’” from 4th July …”

“To ask Her Majesty’s Government what plans they have to prioritise libraries for early re-opening as lockdown restrictions are lifted; and what discussions they have had with the Local Government Association on this issue.” Lord Bird – They Work For You.

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International news

  • Australia – Libraries reopen with easing of restrictions – Public Libraries Connect. “Customers have been welcomed back inside in some areas; while, in others, it’s a ‘click & collect’ service only. Some libraries are operating on regular hours, others on reduced hours.” … “For those allowing public access, a popular choice has been to encourage or enforce time limits, with restrictions between 15 to 30 minutes noted across the state.” … “Social distancing regulations mandate a maximum of 10 customers per space; though, for some smaller libraries, this number is less”
  • Canada – All the things the library has done for Halifax residents since shutting its doors for COVID-19 – The Coast. “It’s problem solving in real-time, with residents stuck at home but screaming for services, and it’s working. “As we have pivoted,” Kachan said, “the things we are doing are resonating with our community.””
  • Global – 184: Matt Finch – Circulating Ideas. “Steve chats with strategy & foresight consultant Matt Finch about what scenario planning is and why libraries need to be doing it, some of the big ideas libraries need to be thinking about, working remotely during a pandemic, and exploring Library Island.”. Including working out why libraries should be doing something e.g. podcasts and not others.
    • Global – COVID-19 and the Global Library Field – IFLA. “The information and resources below are provided on a non-exhaustive basis but will be updated regularly. It is based on publicly available information, and that submitted to updates@ifla.org. We welcome additional ideas, references, suggestions and corrections to this address. Please see also our  FAQs specifically concerning IFLA”
  • Japan – The Traveling Library Truck – NHK World. 24 minute video. “For 3 days, we follow a library truck stocked with 2,800 books. In Matsuyama City, a public truck service has been delivering books to the surrounding mountains and islands for 45 years.””
  • New Zealand – Even in the worst-case scenario – Public Libraries Magazine. “What are public libraries meant to do for their communities? How does the changing nature of our community also change our mission? And when crisis strikes, disrupting the assumptions, routines, and procedures of “business as usual,” what is the impact on the social role of our institution?” … “No library service seeks to be tested in the ways cities like Christchurch and Ferguson have been, but in such moments, hidden aspects of libraries’ social role are made starkly manifest, offering lessons for us all”
    • Libraries Offer Limited Service From Monday 25 May – Scoop. “District Libraries Manager Glenn Webster says from Monday people will be able to return library items via the after-hours facility, borrow items, request items and collect held items.” … ““People will have to show their library card to enter, so we can ‘contact trace’ if required. Only one family member is allowed at one time and the time spent in the library is limited.””
    • Reopening Libraries in New Zealand: Slow and Steady Wins The Race – Justin the Librarian. “One of the things I’ve noticed in our first week of being open back up to the public is just how un-library-like our library feels as we adjust to being open” … “We were expecting a ton of materials to be returned to our libraries, but we’ve noticed that instead of it being too much it has just been a good and steady stream of returns.” …. “At the core of everything I am hoping to continually broadcast a message of kindness and communication.”
  • USA – Is It Safe to Go Back to My Local Library? – City Life. “the biggest risk involved with libraries reopening is simply the fact that, like every other business, they are enclosed, indoor spaces where people will gather. It’s therefore crucial that both library workers and patrons wear masks, that high-touch surfaces are regularly disinfected, and that strict capacity limits are enforced,” … “you can at least rest assured that your library books aren’t likely to carry terrifying diseases into your home.”

I see conversations on Twitter where library employees are in tears because they are considered at-risk for COVID-19, yet their libraries are forcing them to choose between their jobs and their lives.

Local news by authority

A slow safe move towards normality, whatever that means

Editorial

The thoughts of many in the library sector this week are with how to safely reopen libraries while Coronavirus is still endemic and killing hundreds each day. It’s not easy but the clear tone of everything I am hearing and seeing is that it’s safety first. No-one is rushing gung-ho into endangering staff and the public and the process – even barring a likely upsurge in cases due to the obviously premature reopening of schools – towards normality will likely come in slow stages over a period of months or a year. Whatever “normality” means.

National news

  • Benevolent Fund support during COVID-19 – CILIP. “The CILIP Benevolent Fund Trustees have agreed an emergency interim policy to ensure that they are able to maximise the support available to CILIP members during the disruption caused by COVID-19 and coronavirus.”

Arts Council England is working with Shared Intelligence to undertake research into the impact of public library services on employment among their users, specifically those who are out of work or who are economically inactive. As part of this work, Shared Intelligence would like to convene a small group of Heads of Service to act as a reference point for quick testing of ideas, questions and findings, and to help identify examples of practice. Specifically, we would be looking for the group to come together three times throughout this work: At the end of phase 1 to discuss findings from scoping activities (including an national survey of library services and a literature review). At the end of phase 2 to discuss findings and results from conversations with key ‘decision-makers’. At the beginning of phase 4 (the final reporting stage), once all fieldwork data has been gathered and collated. Due to the current situation, the group will look to be convened virtually (most likely through Zoom). Please contact Jenna.birley@artscouncil.org.uk if you are interested in taking part or have any questions.

  • British Library asks nation’s children to write miniature books in lockdown – Guardian. “The library is conscious that during lockdown “a high proportion of children do not have access to computers, and that many do not have art materials”, so it will also be distributing a printed pack through public libraries, food banks and sheltered accommodation, and emailing PDFs to teachers nationwide.”
  • Health and Libraries – “We hope to set up a network of interesting and interested people who can meet in Libraries nationally and offer workshops, consultation and projects.”

“To ask Her Majesty’s Government what plans they have, if any, to assist libraries to loan more audio books and e-books during the COVID-19 pandemic; and what conversations, if any, they have had with the publishing industry about that issue.” Lord Bird. Government response notes £151k from Arts Council England. They Work For You.

“To ask the Secretary of State for Education, what assessment he has made of the effect of the loss of access to public library computer terminals during the covid-19 outbreak on the (a) education and (b) mental wellbeing of autistic children and young dependent adults from households with no access to a computer or smartphones.” Caroline Lucas MP. Government response is note use of social media and plan to provide laptops to children. They Work For You.

  • Safety first: The recovery of library services – Libraries Connected. “We are also feeding concerns up to DCMS and into the central government machine that is developing guidance, so we can ensure the specific needs of the library environment are being considered. With 174 million library visits last year – libraries are incredibly busy sites where people from all backgrounds meet closely together, so could also be significant sites for virus transmission if the risks are not fully understood and controlled.”

“The Recovery Toolkit will look in detail at all aspects of library operation to identify risks, and suggest mitigation strategies and work arounds, and provide useful checklists and links to relevant guidance and further reading. It will be designed to be deployed flexibly, as every library service will have to tailor planning to its own risk assessments, available resources and local priorities of need.”

  • Tim Coates – Digital Content Associates. “Has libraries’ focus on social issues and activities come at the expense of their core mission to provide access to content and promote reading? Book trade veteran and library campaigner, Tim Coates, thinks so and has published the Freckle Report to prove it. We ask Tim why he thinks libraries are failing and what can be done about it.”

International news

  • Australia – Supporting Library Staff during #COVID19 Lockdown – Medium. “The staff Wellness Community Hub that our People and Culture team have developed is a place staff can go to to share and talk about the challenges, coping mechanisims and daily hacks they use to get through the day. Staff are encouraged to send photos or contribute to some conversations about their lives when working from home.”
  • Denmark – ”There is a crack in everything – that is how the light gets in”. Experiences with reopening libraries in the age of corona – Library Lab. “Denmark are slowly reopening and so are the libraries. This blog post will be about our practical considerations and actions on reopening libraries in Roskilde Municipality after almost two months of lockdown due to coronavirus.”
  • EU Coronavirus: How lockdown is being lifted across Europe – BBC. Italy opens libraries from 18 May, Netherlands from 11 May, Austria from 18 May.
    • Public Libraries in Europe and COVID-19: Findings from NAPLE Members, April 2020 – NAPLE. “Coronavirus disease (COVID-19) began to lead to closures of library buildings to the public at the start of March 2020. The following document summarises the measures taken in response to the virus by public libraries in 20 NAPLE member countries to date[1], with specific focus on the extent of closures across Europe; the engagement of staff during closures; services offered to the public (both physical and online) while buildings were closed; quarantining of books and other health and safety measures; efforts by libraries to support national healthcare initiatives; and library efforts to address misinformation about the COVID-19 virus.”
    • Libraries as gardens – “Libraries as Gardens is a creative project that wants to geolocate and map, on a global scale, the before, during and after of the coronavirus lockdown, through sound recordings and the stories of people, told and read in the libraries of their houses during the pandemic and about the public gardens that they remember. The recordings are simultaneously transferred in an augmented audio project, creating sound walks for the future, in the gardens when they open again, made available (for free) through CGeomap for all their walkers”
  • Netherlands – The library is open: what does that actually mean? – Rafelranden. “in the reopening protocols, drawn up by the VOB (Dutch Public Library Association), on the phased reopening of libraries, the primary focus is on the collection and the provision of lending materials, also with regard to the protocol for welcoming primary school pupils (“what children can do in the library (looking for books, being read to) is for each library to decide for themselves”..) “
  • New Zealand – “New adventures in disasterology”: Learning from crisis with Christchurch Libraries – Matt Finch. “I think big learnings from this time are that libraries most certainly have a role to play, we need to be able to adapt for and listen to communities who are going through traumatic events, we need to be willing to try things out and experiment, we need to have our Business Continuity Plans (and all other plans) up to date and have them handy in a variety of formats.”
    • An open book: All you need to know for your library visit – Newsline. ““We are introducing a range of measures, including restricting the number of people within library spaces at any one time, along with the duration of visits. We also need to meet contact tracing requirements, so all visitors will need to sign in – and out”
  • Global – Market overview – Local Government Library Technology. “The library technology industry, broadly speaking, shows more affinity toward utility than innovation. Library automation systems are not necessarily exciting technologies, but they are workhorse applications that must support the complex tasks of acquiring, describing, and providing access to materials and services.”
  • USA – Libraries have spent years reinventing themselves. Will they have to do it again? – Marketplace. “The Boston Public Library, for example, has been working on developing more affordable housing to sit atop some of its branches. The Austin Public Library offers citizenship courses for immigrants and hosts naturalization ceremonies. And the Bristol Public Library in Indiana, like many others, allows patrons to check out baking equipment to use at home. A lot of these new changes mean that people spend more time in libraries.” 4 minute interview. Started “curbside” delivery with masks/rubber gloves delivered in bag to car on demand.
  • Chicago Public Library Calls Staff Back to Work, Plans Full Reopen June 1 – Book Riot. “The Chicago Public Library system, however, is handling this a little differently, endangering the health and well-being of their staff, as well as the communities in which they aim to serve.” … “Gloves are helpful only if they’re disposed of between interactions. Will CPL be providing a day’s worth of gloves? What about enough masks for the realities of working with the public for 8 hours in one? What happens if a staff member wearing a mask sneezes while it’s on?”

Local news by authority

Don’t mess it up now: Libraries may reopen during the pandemic

Editorial

I attended, virtually, of course, the “Libraries after Covid” digital “thinkin” last week, organised by Tortoise in partnership with Libraries Connected. The session was well-attended, with over 400 apparently watching, but it was a bit derailed as it was already evident that the Government was keen on opening up the country before the lethal pandemic had passed. So it was more a case of “Libraries during Covid”.

The overwhelming sense I got from the session and from reading about the library situation nationally and internationally is that health and safety should come first. After all, if reopening public libraries could potentially kill someone, then we are doing it wrong. This will probably involve reopening in stages, with perhaps a click and collect service coming first, and limited use of the personal computers, with a “normal” service being many months away.

And then the Prime Minister came on TV this evening. It was all a bit confusing but it looks like public services may (or may not if things go wrong) start reopening from July, whatever that means. However, being that one of the steps in June is allowing 4 to 6 year olds back to school, its quite likely things will go wrong. After all, many four year olds can barely remember to use the toilet all the time, let alone socially distance, and they will be in contact presumably with thirty others, teachers and, when they get home, parents and grandparents. Quarantining it is not.

A fifty page document is being released tomorrow and it may have more information in it about libraries but, whatever we do, one hopes that it will be safety first, of staff and the public. This needs to be mixed with our very important social mission of course so this will be a challenge. But nothing about the current situation isn’t challenging. Libraries have done better in the last couple of months than we could have guessed or hoped for beforehand. So let’s not mess it up now, for this could be life and death important.

National news

  • £18m support for the culture, creative and sport sector in Wales – Welsh Government. “£250k Digital Library Resources, which will enable public libraries to provide additional digital resources to the public and gives people resources to read and engage with whilst self-isolating.” and “£1m Cultural Resilience Fund for museums, collections, conservation services, archives and community and public libraries to respond to short-term pressures and recovery actions on a grant application basis.”

“The prime minister is effectively trying to pull off the impossible. He wants to try to restart normal life, while keeping the virus at bay with limited means to do so. With no vaccine, the government is reliant on containing any local outbreaks. But the problem is that even with the extra testing that has been put in place over the past month, there are big holes in the UK’s ability to suppress the virus.”

BBC Heath Correspondent
  • Lego, learning and laughter: how libraries are thriving in lockdown – Guardian. “The sudden switch from a physical space to online has been challenging for staff and users, but has also highlighted the vital role of library services and the skills of staff. From Orkney’s Lego challenge to Truro’s storytime at home sessions, librarians are coming up with innovative ways to stay engaged with users and each other.”
  • Libraries Give Vital PC Access through the Lockdown – Lorensbergs. “libraries’ physical buildings, their resources and staff are still sorely missed by many of their users and their reopening will be warmly welcomed” … “a small minority of libraries have in fact provided physical access to computers during this time” e.g. Westminster … “, it’s anticipated that home library services involving doorstep deliveries may be among the first services to restart.”

“At the beginning I wanted to assist those in need, but was concerned about my safety and well-being. When I was reassured the staff would be provided with the appropriate PPEs as part of the safety protocol, then I felt safe to go ahead and provide this service. People do respect the distance. The cleaner cleans the PC and chair after each user.”

Westminster member of staff

International news

  • Australia – COVID-19 Infection Prevention Tips for Libraries – Medium / Jane Cowell. “These tips have been developed by a team of dedicated public library staff.”: don’t touch faces, don’t use mobile phones, wash hands, 4 metre separation, gloves when handling returned books, quarantine books for 72 hours, click and collect only,

“After each shift and before breaks keep your gloves on. Spray them with disinfectant then spray down your workstation and wipe after 10 seconds with paper towel. Wipe trolley handles that you have used with disinfectant-soaked paper towel. Then you can remove your gloves.”

“If your plan is to begin reopening as soon as possible, or engaging in curbside soon, then I want to see the library director and administrators on the front lines of service. I want them to be the ones to take books out to the cars, handle materials, and empty book drops.”

Royce Kitts, Director. Liberal Memorial Library. Liberal, Kansas

Local news by authority

Looking forward

This emergency will end sooner or later and, when it does, public libraries better be ready. This is both in terms of safety – we don’t want to infect anyone – and in terms of adjusting to the changes in society over the last few months. One imagines there will be a huge demand for visits to libraries at least initially but as well as that there will be a heightened expectation for our digital offering, which will need to be maintained. This is not going to be easy but it will be necessary.

On a more national scale, the post by Nick Poole below looks at the future of public libraries and how they should be positioned in the future. There is also an update on the much delayed Single Digital Presence – basically a national website for public libraries which would have been superb to have two months ago but looks like still being in pre-development, after at least ten years of research papers and discussion. I don’t blame the British Library for this – they’re doing their best in a systematic way to develop a top quality product – but rather the only people who could realistically pull it off, which is whoever happens to be the libraries minister. They’re the one who needs to bang heads and put money in to get it sorted and I’m not seeing much of that happening now or indeed during this last decade. Hopefully it will be different looking forward.

National news

  • Bibliothèques publiques britanniques contemporaines – Enssib. In French. “This book aims to look back at the massive closures of public libraries in Britain since 2010. What was the timeline of the more than 300 site closures? How can we understand its history and logic? For the first time accessible to French readers, specialized documentation, translated and editorialized, allows us to understand the stakes of the debate on public reading in a country historically spearheaded for its network of libraries. Directed by Cécile Touitou, assisted by Karine Lespinasse, the book brings together a collective of expert authors, French and British”
  • Capturing the Voice of CMLs – Community Libraries Network. ACE/DCMS surveying volunteer library response to Covid emergency.
  • A new future for Public Libraries – Medium / Nick Poole. “ibraries before COVID-19 had been in a kind of limbo. Having left behind the Victorian era that shaped them, with its basic belief in emancipation and education, there was an implicit question hanging over our institutions — “what will you be for, now that I have the world’s knowledge at my fingertips?”” … libraries have never stopped being a place of refuge and empowerment … COVID-19 is a once-in-a-lifetime opportunity for our sector to correct this lingering sense of doubt. We must articulate — loudly and confidently — the role we intend to occupy in the daily lives of every citizen in our fast-moving, connected society. It is an opportunity we cannot afford to miss.”

“It is incumbent on every generation to re-shape libraries to meet the emerging needs of their future society. For too long, we have been in thrall to a previous generation’s idea of what public libraries are for. COVID-19 is a tragedy on a global scale. But it might also just be the impetus we need to transform public libraries. Let’s not waste it.”

Nick Poole, CEO, CILIP

“I’d love to be able to fast-track our work. Build the website, develop the app and get library users discovering new titles, connecting with each other and taking part in library activities all in one space online. However as we outlined in our report, a future-proof, sustainable digital platform that increases public library use in the digital and physical world requires a future-proof, sustainable technical infrastructure, supported by ongoing resource, and a clear and accountable delivery model.”

Jacob Fredrickson project manager of the Single Digital Presence project at the British Library.

International news

  • France – Media library in a landscape – Designing Libraries. “Thanks to the floor-to-ceiling window on the ground floor, users have the feeling of reading while being immersed in the surrounding landscape. The upper floor, on the other hand, offers a different experience. Through the curved glass window, the media reference spaces become part of the large crown of the plane tree.”
  • Germany – We are opening the book bus on the Südermarkt for now – Stadt Bibliothek. In German. “With more than 30,000 media items to be returned, we expect a significant influx of visitors and want to reduce the risk of infection for everyone to a minimum. For this reason, we are currently only opening the book bus for picking up pre-ordered media and returns. We will quarantine all returned media for 72 hours.”
  • Global – You can’t keep a good public library (locked) down – Eifl. A look at how libraries across all the world are coping with Covid.
  • USA – Alaska school board removes ‘The Great Gatsby,’ other famous books from curriculum for ‘controversial’ content – NBC News. “”I Know Why the Caged Bird Sings” by Maya Angelou, “Catch-22” by Joseph Heller, “The Things They Carried” by Tim O’Brien, “The Great Gatsby” by F. Scott Fitzgerald and “Invisible Man” by Ralph Ellison were all taken off an approved list of works that teachers in the Mat-Su Borough School District may use for instruction”. Good grief.
    • 2020 Library Systems Report – American Libraries. “Ex Libris, a ProQuest company, acquired Innovative Interfaces and shifted the balance of power, strengthening Ex Libris’s position in technology for academic libraries and propelling it as a major player in public libraries.” … and other changes.
    • Five Unexpected Benefits of Eliminating Library Fines – Infospace. Librarians and staff can provide better service to patrons; Being fine-free is more aligned with the real mission of the library; Libraries seeing an increase in item returns; Libraries can use their resources better; Eliminating fines can lead to a renewed appreciation for the library (or at least provide some good PR)
    • Why You Shouldn’t Do Curbside During COVID-19 | Backtalk – Library Journal. “Part of libraries wanting to implement curbside is to demonstrate our value to our county boards, administrations, and managers, because budget cuts are here and more are coming. But we need to figure out new ways to demonstrate our value without putting peoples’ lives at risk.”

Local news by authority

Another week in

Editorial

At time of writing, the smart money is on social distancing keeping on for quite a few weeks to come. So much so that it looks likely that the crucial summer period for libraries will be affected. I’m still personally having difficulty working out how the sector will physically reopen with such distancing in place but there’s a lot of thinking going on sector-wide about this, which is really encouraging.

What is obvious now is that this virus is causing a wide spectrum of experiences amongst the public, with the poor and the lonely suffering disproportionately more than the wealthy. This is echoed in library workers with some being told to stay at home on full pay with little work to do, others being able to work full-time at home in some form or another and still yet others taking active physical and, sometimes, front-line roles.

Another variation is in furloughing. Trusts can do this but councils services cannot:

“Where employers receive public funding for staff costs, and that funding is continuing, we expect employers to use that money to continue to pay staff in the usual fashion – and correspondingly not furlough them.”

Coronavirus Retention Scheme.

So we have a case in Greenwich, run by a leisure trust, where staff are furloughed. Thankfully at not 80% pay but, due to a deal which unions hope will be copied elsewhere, on full pay. Speaking of Greenwich, I talked to Diana Edmonds (the Director of Libraries for all GLL) about wider developments and the interview is here.

Finally, my apologies. Embedded below are not just one but two video interviews with me, one from the wonderful Bury Libraries in my capacity as a librarian and the other with a sponsor of PLN, DCA, of which the full length interview will be released shortly. I feel I don’t come across well on video – slightly too many biscuits and an inability to pronounces r’s properly – but watch them if you will.

National news

  • ACE gives libraries £151k for e-books and audio – BookSeller. “Arts Council England (ACE) has announced a £151,000 investment into library services to buy e-books and digital audio products. Under the programme, each of the 151 public library services in England will receive £1,000 for immediate and unrestricted use for new digital stock. ACE said library services had seen a significant rise in membership over the past month, up by 600% compared to this time last year. The investment would help them increase the breadth and availability of digital products while also benefiting publishers through library purchasing, ACE said.”
  • Britons are reading more in lockdown, says survey for World Book Night – Guardian. “The survey is also backed up by figures from libraries around Britain. Although branches are shut, there has been a boom in registrations, according to the Local Government Association, with Hampshire county council reporting a 770% increase in new digital users, Cornwall a 630% increase and Hertfordshire an increase of 332%.”
  • Carnegie Library Lab: Final Project Snapshot from Cohort 3 – Carnegie. “Carnegie Library Lab aimed to support innovation and leadership in the public library sector across the UK and Ireland. This final snapshot outlines the key successes of our third cohort of Carnegie Library Lab Partners and their next steps. The Partners participated in Carnegie Library Lab from June 2018 to December 2019”
  • Coronavirus: Libraries see surge in e-book borrowing during lockdown – BBC. “Loans of online e-books, e-magazines and audiobooks were up an average of 63% in March compared with last year. And 120,000 people joined libraries in the three weeks after lockdown began, Libraries Connected said.”
  • Digital ThinkIn – Libraries after Covid 19 – what happens next? – Libraries Connected. “The event is hosted for us by Tortoise Media and follows a ThinkIn for Heads of Service on 29th April. We hope the two discussions will help us think beyond the current crisis in ways that informs planning in individual services, and also directs the support work of Libraries Connected and other national bodies.”
  • Joseph Coelho to helm National Shelf Service’s World Book Night event – BookSeller. “YouTube book recommendation series the National Shelf Service has announced a series of World Book Night broadcasts, to feature a bedtime reading hour with poet and author Joseph Coelho. Ten broadcasts will be scheduled throughout the day on 23rd April, beginning at 11 a.m. with e-book recommendations for children and young adults from librarians. Coelho will read a bedtime story.”
  • Public library services and Coronavirus, GLL a few weeks in – Public Libraries News. An interview with Diana Edmonds of GLL about how her services are doing.
  • Record number of complaints about LGBT+ children’s books in US – Independent. “children’s books featuring LGBTQ+ characters made up a record 80 percent of the most challenged books in US libraries.”
  • A short reflection on being a Carnegie Partner – Carnegie. By Maria Reguera, Carnegie Partner, Vision Redbridge Culture & Leisure. “All in all being a Carnegie Partner has given me the audacity to try and fail, and to learn from it and try again until I succeed, and to encourage others around me to do the same.”
  • Spring 2020 Magazine – Library Campaigner. The latest news and editorial on public libraries in the UK.
  • Stepping into Leadership – Carnegie. “Originally developed as part of the Carnegie Library Lab (CLL), created by the Carnegie UK Trust (CUKT) to encourage creativity, innovation and leadership in public libraries in the UK and Ireland, this course can be accessed by those working in the library and information sector.”

International news

  • JapanJapan: Drone will buzz shelves at Chiba library to check book inventory – Access. “he drone and artificial intelligence (AI) will be adapted to eliminate the troublesome, time-consuming task of regularly examining books at libraries imposed on human staff.”
  • Netherlands – Dutch libraries are open online and provide extra (remote) services – Naples Sister Libraries. “the ThuisBieb-app (Home Library app) was launched for iOS users and contains over a hundred free ebooks.” … “. On March 17, we saw a peak of 43,000 visits a day to the online Library, and in the days that followed, the number stabilized at an average of 32,000 to 35,000 visits per day. We also see a tripling of the page views for e-books.”
  • USALibrarians Under Pandemic Duress: Layoffs, Napkin Masks, and Fear of Retaliation – Book Riot. “Some libraries have their staff working entirely from home, while others have their doors shut to the public but are having staff report. Those operating with staff in the building run the gamut in terms of what they’ve provided their employees in terms of health and safety protection.”
    • Public Libraries After the Pandemic – Publishers Weekly. “, I suspect that Covid-19 will change some people’s perspective on what can and should be shared. I fear many people will begin to overthink materials handling and the circulation of physical library collections, including books. It’s a reasonable assumption that people will emerge from this public health crisis with a heightened sense of risk related to germ exposure.”

“Some observers have dubbed this crisis “The Great Pause.” But I believe librarians cannot pause. Librarians cannot sit back and wait to unlock the library doors again. We must take this time to begin thinking about how public libraries will function in a society that will certainly be changed for the short term, and may be changed forever.”

Local news by authority

“Since closing our physical library buildings in March, we have moved many services online to provide a continuity of service for customers. We are also maintaining book deliveries for vulnerable people who are housebound. While asking to maintain these services, Royal Borough of Greenwich has also asked us to furlough the majority of workers under the Government’s Coronavirus Job Retention Scheme, which guarantees 80% of staff wages. Funding will come from the Council to top up wages for both casual and permanent staff to full pay.

“We understand the need to offset costs at this time and are grateful to RBG who share our wish to provide valuable public services which support local communities’ health and wellbeing. The decision has been reached with agreement of RBG, GLL and the union and under the circumstances represents the best outcome for library workers, the library service and local communities during the crisis.”

Diana Edmonds, GLL / Greenwich

The new normal, 2020

Editorial

The last couple of weeks have been marked by the settling down of the new normal. More library staff have been redeployed to other services and more people continue to discover and use library online resources. What’s not yet clear is when libraries will get back to normal and what that will be. Will there need to be screens between more distanced out computers? Should library books have their plastic jackets removed? Who knows. Hopefully, hopefully, we will find out soon.

Take care, keep well.

Changes

National news

  • The Bookseller’s Library of the Year Award launches despite lockdown – BookSeller. “The coronavirus crisis puts libraries—alongside all the rest of us—in an unprecedented situation. Yet we still want to recognise the crucially important work they do, through thick and thin. A shortlist of outstanding libraries will be profiled in a special issue of The Bookseller to be published in July; that issue will also reveal an overall winner, who will receive a golden Nibbie, the coveted trophy of the British Book Awards, and be named Library of the Year 2020.”
  • CILIP moves celebrations for 2020’s Carnegie and Kate Greenaway Medal winners – BookSeller. “CILIP is postponing the winners’ ceremony for the 2020 Carnegie and Kate Greenaway Medals and extending its Shadowing Scheme until October, taking into account the government’s advice concerning the ongoing pandemic.”
  • Libraries from home – Libraries Connected. “We want to help families to choose live and recorded events not just from their own library service but anywhere in the country. We’re also promoting activities to keep adults connected through library reading groups and book discussion groups.”. Lists five services each doing rhymetimes, storytimes, lego clubs, reading/book groups. Also “efestivals” and code clubs. Also mentions World Book Night and Get Creative At Home. Lists e-resources available.

“Local libraries are important community hubs and a fantastic source of entertainment and education for people. While we all stay at home to protect the NHS and help save lives, I am delighted to see so many libraries increasing their digital offerings through initiatives like this.”

Libraries Minister, Caroline Dinenage:

International news

Local news by authority