GLL now the biggest provider of public libraries in the UK
Nov 4th
Editorial
I failed to note in the last post the official transfer of Bromley Libraries to GLL. Greenwich Leisure Limited (marketed as “Better”) is now the largest supplier of public library services in the UK in terms of branches and, one suspects, other measures too. Having expanded outside of London (Greenwich, Wandsworth and Bromley), it now runs council services in Lincolnshire and Dudley and is looking for more. Taking advantage of a national base already established by its leisure services, it is in a strong position to bid when a service comes up anywhere in England. It appears somewhat ignored in Taskforce and other official reports, which intentionally or otherwise strongly favour library-run trusts such as Devon and York. However, I have it down as the one alternative provider to watch, now that Carillion appears to be crashing out. Library mutuals and single-authority leisure/library trusts don’t have all the same advantages – economies of scale, national spread – that GLL have, although they share with it it’s more commercial approach and semi-independence (ish) from councils.
Single-council library trusts will try to expand, and I am sure will pick up a neighbouring authority here and there, but GLL already has the national infrastructure in place. I suspect its going to be one of the big winners (possibly the big one) when the dust settles from all the cuts to libraries. Whether you see this is a good thing or not ultimately depends on where you stand on non-profits running libraries. But the cold logic of the shrinking “market”, and libraries are in one like it or not, ultimately does not care what one’s political beliefs are. It cares about who does the job as efficiently as possible. And that’s why GLL will be a strong competitor, nationally. Publicised or not.
Changes
Privatised probation services in libraries and “jubilant scenes”
Nov 2nd
Editorial
Libraries have always been Jacks of All Trades and open to all. A warm neutral and welcoming place. That is a great strength but in times of stress, it can also lead to uncomfortable collisions like probation services loudly using spaces next door to the children’s books. Co-locations and sharing with other services is seen as a great hope for libraries by many but the danger is that the library is damaged if the wrong alliances are made. On the other hand, though, in times of cuts, eight years long now for many councils, beggars can’t perhaps be choosers. But equally they should not be exploited and lose the qualities for which they are so valued.
In other news, it’s great to see Silverdale Library reopening. The newspaper reports “jubilant scenes”. That brought a smile when I read that. Here’s looking forward to more.
Changes
- Buckinghamshire – Mobile library service likely to be ended: consultation.
- Lancashire – Silverdale Library reopens.
Manchester becomes a UNESCO Creative City of Literature
Oct 31st
Editorial
I’m delighted to see Manchester has just been announced as a UNESCO Creative City of Literature. The city has so many beautiful libraries, historic and modern, capped by my currently most favourite library of all, Manchester Central Library. It’s a city with a lot of going on, not least a lot of creative writing and reading. I hope the announcement will serve to make it even more so.
Changes
Sunday 29th October 2017
Oct 29th
Editorial
Thank you to everyone who responded to me plea for examples of good promotions of non-bestseller author / book events in libraries. One of the key things coming out is the need to it in with something else. A “hook” if you will. Things like food, drink, music and tying in with a special day on the calendar (be it Halloween or the Great British Bake Off) appear to work. As ever, charging splits opinion, with some worried that charging will deter people and others swearing by it for showing the events is high-quality and for making sure people actually turn up when they see they will. But I’d love more examples. I want this list to be something good. Ooh, and also I only have UK examples so far and I know a lot of you are not from around these part. So email me at ianlibrarian@live.co.uk. Thanks again.
Changes
Ideas
- Homeless can join – Charity vouches to library.
National news
- Connect Books put up for sale – BookSeller. “The group [Connect Books] aims to find a buyer and sell the business arm, which includes wholesaler Bertrams, Dawson Books academic library supply arm and e-commerce retailer Wordery, within 12 months”. Both the company’s UK and international library businesses suffered ..the firm blamed on “more challenging conditions impacted by the combination of Brexit, which has created inevitable uncertainty in the higher education sector, and volatile exchange rates, and ongoing austerity challenges especially in the public library sector”.
- Do we need a UK Library User’s Guide to RFID? – Changing Libraries / Mick Fortune. “This guide is different from everything else I have written about RFID over the past 10 years or so. It is much shorter, and is for the individual who wants to write their own app as well as the ordinary citizen who just wants to borrow a book.” … “If there are any additional concerns about public interaction with the library they should be troubling librarians rather than the public. The reason for my saying this concerns recent advances in a technology called NFC (short for Near Field Communication) that have resulted in many smartphones being able to read and write to library tags. As I indicated at the start of this post some members of the public are already using this capability to develop their own apps to interact with library stock. For the moment this appears to be for purely benign reasons.”
“The Department for Digital, Culture, Media and Sport does not seek to duplicate the collection of data that is collected and published by others. The Libraries Taskforce collected and published basic data about the number and locations of each public library in England as at 1 July 2016 and has worked with the libraries sector to define the data proposed for inclusion in a future core dataset for public libraries in England.” John Glen MP [In actuality, the DCMS have never listed library closures, Taskforce or no, as presumably this would not be politically beneficial to the minister of the time, Labour or Conservative – Ed.]
- Why I bother with libraries – A Medley Of Extemporanea / Dawn Finch. “want a society where people have intelligence and are informed and creative. That matters to me and that’s what libraries (and in particular school libraries) do…”
- Australia – The Truth Worth Of Libraries Is Much Greater Than You Think – Huffington Post. “There are plenty of things that young generations feel aggrieved about being saddled with. Climate change and a long-running war in the Middle East are two that leap immediately to mind. But there are other things handed down by previous generations that seem to suggest extraordinary generosity and vision. One is libraries”. What seems like a socialist idea – lending books for free – in fact is a great investment.
- Global – Librarians Are Secretly the Funniest People Alive – Electric Literature. “did you know that librarians have always been lowkey the most fun people on the planet? Here are seven times that librarians have debunked the stereotype that they are uptight scolds ready to shush those who dare to have fun in their sacred institution.”
- Global – Open + Libraries: Sharing the Library Key – Medium / Jane Cowell. Cologne: “Budget limitations meant that Mondays could not be staffed and the library team saw the Open Plus model as a way to provide an ‘open library’ with minimum budget impact” … Arhus: ” For the main Central Library in Aarhus the Open Plus hours allow the library to be opened from 7am until 10pm with staff hours 8am until 8pm. A janitor walks the floors for evacuation purposes at night when staff are not in attendance.”
“There is certainly a view in the United Kingdom that Open Plus Libraries are being used to fully replace library staff and staff-less libraries are being implemented using this technology. And this was a concern expressed at one German Library service. However, their experience is that their Council understands and supports the wide variety of work the Library service undertakes with their staff and was excited to see the extensions for their citizens. So questions to ask yourselves are: Does your Council understand that the Library Service does more than check out books? If not then there is some advocacy work to undertake so that the library staff are valued for the impact their work has in the community.”
- Global – Public Libraries and Developing Countries – Medium / Technology and the New Library. “The Gates Foundation is seeking to make the world’s public libraries assets in communities as centres for information and technology. They advocate for the equality of opportunity, to access online information and skills to interpret the information, for all individuals, especially those in developing nations or poor communities. The Gates Foundation is trying to help public libraries reinvent themselves as online information centres, to help their communities in a drastic way. The foundation began by funding free Internet access in public libraries around the US. They have expanded globally and are supporting access to the Internet worldwide.”
- USA – Important Emotional Labor of Librarians Most People Never Think About – Medium / EveryLibrary. “Being a librarian is not an easy job, and it’s not because we occasionally have to clean up vile messes. It’s not easy because, like Steven Assarian explained in his article, “As a Business Librarian, I Help People Find Their Passion,” people sometimes come to us at a crossroads. They’re afraid of making a mistake that may put their lives in turmoil. Heck, sometimes their lives are already in turmoil. Librarians take on that chaos; we have no choice but to face down the power, joy and suffering both, that people bring into our space. That’s the emotional labor of librarianship. It’s not something we often talk about to the public, or even that much to each other. But it’s real, it’s hard, and it’s important.”
Local news by authority
- Blackpool – New chapter for reading dads – Blackpool Gazette. “These proud dads were keen to show of their handiwork as the revamp of the children’s reading area at Central Library was completed. It follows a similar overhaul at Palatine that has seen a sharp upturn in youngsters coming through the doors. And with three more libraries set for a community-led makeover, it is hoped many more young people will soon benefit.”
- Bristol – Councillors want to move Bristol central library to The Galleries or Colston Hall” – Bristol Post. A group of councillors are asking Bristol Mayor, Marvin Rees, to consider moving the city’s largest public library to either The Galleries or Colston Hall. The six Labour councillors say they are concerned that Bristol Central Library off College Green – which is also referred to as the Holden Building – is not included in the list of libraries which could see their funding cut. They suggest the council look in to whether the city’s two universities might be able to help pay the running costs of the facility, or instead consider moving the library to another lower cost site.”
- Bristol – Pressure grows on Bristol City Council to scale back library cuts – Bristol Post. “Several members of the council’s scrutiny board have drawn up a report which outlines how the authority can keep as many of Bristol’s libraries open as possible. The group want the council to allow community groups to take on the running of libraries while the authority retains ownership of the buildings.”
- Buckinghamshire – Volunteer groups get award from the Queen – Mix 96. Includes Chalfont St Giles Community Library.
- Cumbria – Public have a say on museum expansion – Westmorland Gazette. Fears over reduction in size of library due to museum encroachment. “Windermere Library was packed with uneasy locals as they met with members of the Lake District Paradise Project (LDPP) who house the ‘From Auschwitz to Ambleside’ exhibition on the building’s first floor. The LDPP aims to create a top attraction in the town, commemorating the links between the national park and the 300 child Holocaust survivors who settled at the Calgarth Estate, Troutbeck Bridge, in 1945.”
- Darlington – Court date set in battle to save Darlington’s historic Crown Street library – Darlington and Stockton Times. “At the end of November, a judge will consider Darlington Borough Council’s plans to cut and change library services across the town. The contentious proposals would see the grade-II listed Crown Street Library closed and the majority of its resources moved to the nearby Dolphin Centre, where a new library service would be created. In June 2016, campaigners hoping to save the library used legal aid to appoint Michael Imperato – one of the country’s leading judicial review lawyers – to challenge the council.”
- East Sussex – Demonstration to be held in fight to save Ore library – Hastings Observer. WI organises meeting and protest see also MP urges residents to write to county council to save Pevensey Bay Library – Eastbourne Herald. Huw Merriman MP (Conservative) “So we want residents to write to the county council, say why it’s so important to keep it open, but if that doesn’t work we are all working as a community team to come up with another option.” and More than 100 residents meet to oppose closing Willingdon Library – Eastbourne Herald. “The Eastbourne and Willingdon MP [Lib Dem] +, Stephen Lloyd, also attended the meeting. He said, “Sometimes government knows the cost of everything and the value of nothing.” and Look Back With Little: From earliest days our libraries offer so much – Banbury Guardian. History of Banbury Library.
- Essex – Your chance to have a say on library services – Chelmsford and Mid Essex Times., “The seven-week consultation by Essex County Council closes on November 6, so people are encouraged to have their say. “
- Lambeth – Lambeth Council spends almost £200,000 on ‘security’ for the closed Carnegie and Minet libraries – Brixton Buzz. “A Freedom of Information request shows that the Labour Council has spent £192,559 to “protect the buildings and mitigate the risk of further occupation.”” … “The cost for security was highest for the Carnegie. In total £138,705 has been spent since April 2016. Lambeth has paid a security company £53,851 to ‘protect’ the Minet. This works out at £373 a day for the combined cost.”
- Lancashire – Library battle given timely online boost – Blackpool Gazette. “Louise Martin, of the Friends of Lytham Library and Institute, said: “The fact that so many people who grew up in this area, not just those who still live here, care about the fate of the institute and library was one of the most common pieces of feedback we received while collecting signatures outside the library.”
- Leeds – MP in Otley to support Libraries Week – Wharfedale Observer. Alex Sobel MP (Labour) “”We must all work to protect our libraries and Libraries week is a great way of showing our Government just how much our communities depend on them.” “
- Manchester – Manchester scheme to give homeless access to libraries – BBC. The project will allow people who are being helped by homeless charity Lifeshare to register for a library card without a permanent address. Manchester City Council said the service will give those involved access to all 22 of the city’s libraries.”
- Northamptonshire – ‘Disaster’: Group slams plan to close Middleton Cheney Library as consultation opens – Banbury Guardian. “It’s the one building in the village which can provide public access to the district and county council services, and if that goes there will be no place for people to be able to go to get information” see also Meeting in Desborough over library proposals – Northants Telegraph.
- Perth and Kinross – Local hero serves Highland Perthshire communities – Courier. “Scott Brown has beaten hundreds of mobile librarians across the UK to be named Mobile Library Champion of the Year 2017. Among those to nominate Crieff-based Scott were pupils from Glenlyon Primary School who said he is “always smiling” and has something for everyone on the shelves of the van.”
- Sheffield – The Star Looks at Sheffield’s Libraries: More than just books as Upperthorpe shows it has Zest – Star. “Twenty-five volunteers manage the library, which is open seven days a week. Its IT suite, with eight computers, is the most well-used in Sheffield apart from the Central Library’s, and the children’s library is one of the city’s most popular, too.”
- Somerset – The Big Read: Somerset author urges libraries to remain open and return of Jackanory as ‘reading gets squeezed out’ – Somerset Live. “Somerset author Tamsin Cooke has spoken out about how more needs to be done to help children engage with books and reading.” … “One initiative that was launched earlier in the year was The Big Read and Tamsin Cooke has spoken to Somerset Live about her involvement and how she hopes her book, Cat Burglar , will inspire many to read more.”
- South Tyneside – The Word celebrates its first birthday – Libraries Taskforce. “The first year has been a great success for South Tyneside Libraries; the building has had almost 400,000 visitors and here are just a few of the amazing library statistics … 176% increase in number of new members; almost double the number of children’s books have been issued; 44% increase in total number of books issued; People’s Network log-ins have more than doubled”
- West Lothian – Bestselling West Lothian author discusses her new work and love of libraries following reading – Daily Record. “Lisa Ballantyne, from Armadale, has had major success with her debut novel The Guilty One, which was shortlisted for an Edgar Allan Poe Award, and her second novel Redemption which was a USA Today Bestseller. Lisa said: “I am enthusiastic about visiting libraries and supporting public libraries in any capacity, and was therefore thrilled to be invited to Bathgate Partnership Centre as part of National Libraries Week.”
Culture officially becomes a public library universal offer
Oct 26th
Editorial
Culture has officially joined Learning, Information, Reading, Digital and Health as public library universal offers. Some more information, a photo and a video from the minister are below. Ever since Arts Council England took over from the MLA back in 2010 as the agency responsible for government grants to libraries, this has probably been on the cards. There’s a ton of shows, ACE funded or otherwise, now playing in libraries and I suspect that is only going to increase with the Society of Chief Librarians becoming a Sector Support Organisation for ACE. The challenge this brings, with there now being six Offers, is for the key messages of why we use libraries to be clear. We’ve always suffered a little from being Jack of All Trades and now, officially, we have another trade. And what a trade. Those shows can be beguiling, and more than a little time-consuming and distracting. But they can also be wonderful. It’s up to SCL to ensure it’s all to the good.
On an entirely different matter, it was great to see a particularly annoying internet troll who decided to take on libraries being rounded upon and shown the error of his ways. More below.
Changes
Ideas on promoting author / book events wanted
Oct 25th
Editorial
I am looking for examples of promoting author / book events in libraries that are a bit out of the ordinary. Have you seen a successful library event that was due to something clever the library did to sell it? I’ve just come across one event where a book on Greek literature was tried in with a meal from a local Greek restaurant, leading to a sell-out Genius. Another had authors/poets scattered in shops/cafes and people walked between them. The thing you’ve come across need not have been quite so wonderful but I’d be delighted to hear about it. Any little hints or tips would be great. Because the more ways we can get people interested in reading, and libraries, the better.
Give your example via the comments or email me at ianlibrarian@live.co.uk. I’ll make sure a report on the best ideas will be made available to all. It may even make a difference to a library near you.
Thank you.
Changes
- Wrexham – Cuts expected.
Northamptonshire’s deep cuts and the end of Voices for the Library
Oct 22nd
Editorial
Two things stand out for me in the last week and a bit (no, PLN is not going fortnightly – I had the flu). The first is that Northamptonshire is announcing big cuts to libraries. Now, this has all sorts of ramifications. The county was seen as a bit of a golden boy due to its alliance of libraries with health services and also its chief executive, Paul Blantern, was once chair of the Libraries Taskforce. Mr Blantern has resigned this month over the cuts forced on to the council, which amounted to more than £500m between 2010 and 2020. £500m. That figure shows that, in this age of austerity, no council safe from the depth of the cuts forced. It doesn’t matter what the arguments are or how efficient or imaginative your council: cuts of this magnitude are going to get you if yours is one of the councils that the funding formula decides it does not like. Alan Moore, a native of the county and writer of the Watchmen and V for Vendetta, has already shown what a false exonomy this is by threatening to take filming of his new show away from the area.
The second thing is the announcement that Voices for the Library is folding. Set up by a number of volunteer (back before that word raised concern amongst paid library staff) library supporters in 2010, the group aimed to publicise the good things about libraries and provide contacts for the media. The deep cuts announced from 2010 onwards swiftly turned the group into something else as well: a protest against what was going on. I joined the group in 2011 as its interests (pro-library, publicity and, at that stage, campaigning) very much tied in with mine. I have since left the group as I have reduced by more blatant “campaigner” side but austerity, as Northamptonshire shows, is still very much alive and well. Voices will be missed.
Changes
- Aberdeenshire – Banff library reopens after renovation: museum, sofas with USBs, new furniture.
- Barnet – Church End reopens in new location. Open technology introduced.
- Derby – Debt Advice charity willing to run all ten libraries under threat, with volunteers.
- Devon – Chagford Library moves into Jubilee Hall extension.
- Greenwich – Record usage reported.
- Hertfordshire – New Berkhamsted Library sees 31% increase in usage.
- Hull – Holderness Road Library to be closed, moved to new location as yet undecided.
- Lancashire – Bamber Bridge Library to be passed to scouts.
- Northamptonshire – 21 out of 36 libraries, plus mobiles, may be closed or passed to volunteers. 12 week consultation. [not “out of 46” as originally reported]
- Pembrokeshire – Smaller libraries to be closed or passed to volunteers.
- Sutton – £700k refurbishment for Sutton Central
Ideas
Libraries Week 2017
Oct 10th
Editorial
It’s good to see Libraries Week in full swing, with quite a few of the articles in today’s post linked to it in some way. I’m sorry to see that it’s not made the national press much more than BookSeller (although it’s a good article apart from chap called Ian Anstice spouting off) but great that so many libraries are taking part. The Week, which is descended in a direct line from Alan Gibbon’s Save Our Libraries Day (this was the PLN coverage of the first day in February 2011 which gained a lot of national coverage, it riding a wave of protest at the time) is now handled largely by CILIP. Having the Fun Palaces events the weekend before has already helped somewhat and the tone of it is defiantly positive, with the main messages being how well attended libraries are. And I almost said “still” are. And that’s the thing. There’s so much bad news about libraries, not least on this very webpage, that one can get in an entirely negative mood. But that’s not right. There are brilliant libraries out there. The aim of this Week is to boost them and to make sure that stays the same, everywhere. One Week is not enough for that. But it’s a good start.
Being I was off last week (France was nice by the way) and then I got a virus (not so nice) this post represents only up from now to last Friday evening. I aim to catch up a bit more by the next post. Adieu for now.
Changes
- Bath and North East Somerset – 5 out of 8 libraries to close or turn volunteer: £275k to encourage volunteer libraries, with parish/town council aid. Only Bath, Keynsham and Midsomer Norton to remain with paid staff / council-run.
- Brighton and Hove – Hollingbury Library closes at current site: to move into community centre.
- Derby / Nottingham – Library card of either city valid in the other.
- Durham – Temporary library to be in place while Peterlee moves, after petition.
- Flintshire – £400k cut expected.
- South Gloucestershire – Chipping Sodbury now volunteer with town council support.
- Swansea – Townhill Library to be refurbished (funded by CyMal).
- West Berkshire – Theale Library reopens after successful library campaign to save it.
- Wiltshire – Mobile library service to be revised.
Wishing you all a few good days
Oct 1st
Editorial
I’m off to France for a week so there won’t be a new post for a few days and Twitter is likely to be quieter too. Here’s hoping for a quiet week full of good news. Wishing you a good few days.
Changes
- Essex – Mobile libraries to be cut.
- Lambeth – Open+ installed in Minet Library.
- North Lincolnshire – Scunthorpe Library to include housing, employment and health services in £1m co-location/refurbishment.
- Pembrokeshire – Tourist Information Centre may co-locate into Newport Library.
- Powys – Llanfair Careinion premises paid for by town council, volunteer staffing.
- Stoke on Trent – Opening hour reductions £100k cut. Staff consultation.
Open to all
Sep 26th
Editorial
Public libraries always have appealed to a very broad section of the public and sometimes for diametrically opposed reasons. The quiet studier and the rhymetiming toddler could not be further apart. Throw in a few senior citizens and a group of teenagers and it’s amazing how libraries remain civilized., It’s one of the strengths and one of the weaknesses of libraries that they are jacks of all trades. One of the groups served can be especially challenging – those on the fringes of society, of which the homeless are an evident (and seemingly increasing) part. I was delighted to see the work in New Zealand on services for the homeless but it is not going to please everyone. Many members of the public, sometimes library staff, do not wish to be close to those whose hygiene or behaviour does not meet accepted standards. This has come to a head in New Zealand (again – it’s all related) with a questioning over if libraries should put on special services for the homeless.
To me, I think this is a bit like the loud/quiet conflict where the pendulum swung from quiet to loud and is now going back a bit to accommodate both. In the same way that libraries should be able to balance out the needs of loud and quiet activities, they should also be able to cope with homeless/homed as well. Most do so, frankly, without really thinking about it. A quiet word there, a bit of reassurance, is often enough. We should be proud of the work libraries do for those on the edges of society. Ideally, of course, we should also be funded for it. And actively welcoming in people who others may cross the street to avoid is something that is never going to be easy. But being welcome to all is a sign of a library and, thinking about it, civilization itself.
…
Congratulations to Diana Edmonds, chief librarian for the multitude of GLL library concerns, who was given the title of “National Libraries Director” last week. Not many of those knocking around. This is a further sign, if any is needed, of the ambition of this non-profit – they were one of the chief beneficiaries of the tending out of leisures services a decade or two ago and they’re aiming for something similar in the libraries sector.
Changes
- Bexley – Workary renting of desks/workspace at Welling Library
- Brent – £115k raised via crowdfunding for improvements at Cricklewood.
- Fife – Consultation.
- North Lincolnshire – Riddings Library to move to site of squash court.
- Somerset – Keeping services in-house until at least 2020. £500 cut over next three years.
- St Helens – £86k local history lottery funding.
- Salford – 14.4 FTE jobs lost (one quarter workforce), Open+ to be installed in Boothstown, the Height, Irlam, Ordsall, Hope, Worsley, Cadishead, Little Hulton, Clifton, Lower Kersal and Winton.
- Staffordshire – £1.3m budget cut on top of previous £1.675m cut in previous years.




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