Ian Anstice

Public librarian since 1994, user of public libraries since my first memories ... and a keen advocate of public libraries and chronicler of the UK public libraries scene. Library manager since 1998, winner of Information Professional of the Year 2011 and Winsford Customer Service "Oscar" 2012 and 2014, honorary CILIP fellow 2015, CILIP Wales Library Champion of the Year 2016.

Homepage: https://www.publiclibrariesnews.com


Posts by Ian Anstice

Shhh

Some contrarian stuff from the very first article on the list today, pointing out that the need for quiet study areas is as equally as important in the Pew Research survey than online services. Of course, you cold always give away seeds instead. But whatever you do, don’t expect your website to be much cop promoting it as the SocITM have produced a report on how bad library websites are (answer: very).  Even if you do get it fixed, it’ll be too late for two more libraries (Anlaby and Regent’s Park) as they look set to close as does an important enquiry service in Somerset.  Finally, for those of you into that sort of thing, Northamptonshire have put together a video showing several ways volunteers can work in libraries.

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Government response to Inquiry into Library Closures: no worries and, besides, volunteers “grow” the service

Fresh from the Universal Offers launch, another important bit of library news comes along today with the Government’s reponse to the Select Committee Inquiry into Library Closures.  Turns out they’ve seen the error of their ways and will order direct interventions in ten authorities on Monday.  Only kidding.  To the surprise of no-one, it’s clear they see themselves as facilitators and spreaders of best practice only. A summary of their response is below with the CILIP view presented with gusto, as always, by President Phil below.

In other news, Cardiff and Swindon look set to cut opening hours and Coventry Central is having a refurbishment.  The Universal Offer (well, OK, Books on Prescription), by the way, was all of the Guardian page three today – which is a very impressive showing, as are the 340 plus comments on the corresponding webpage.

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Special report: “Libraries of the 21st Century” versus “offering a new dress to a plague victim”

A major effort to improve and protect public libraries was announced today in a joint conference by:

  • Janene Cox, President of the Society of Chief Librarians (SCL)
  • Ed Vaizey MP, Minister for Culture
  • Roly Keating, Chief Executive of the British Library
  • Miranda McKearney OBE, Director of The Reading Agency
  • Nicky Morgan, Director of Libraries at Arts Council England.

A summary of what is planned is here and a full description is here.  I’m going to look at the good bits and then into the not so good bits in turn.  I will, as tradition dictates, start with the Pro:

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National Audit Office highlight libraries as suffering from cuts

I’ve been in touch with the Cabinet Office regarding their support for the move to mutual status for York Libraries.  It was reported yesterday the Government was offering a share of £10 million to assist authorities in making such a transfer, with £100k being given to the northern city.  I was wondering if other authorities had been in touch and if they were aware that Suffolk had already got a similar model up and running (York was described as the “first”).  This is the response:

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£10 million from Government to take your library out of direct council control

The Cabinet Office has sent out a press release about the £100,000 it is giving to York to help on its way to forming a mutual to run its library service.  Many will already know that Suffolk was the first to go down this route and it is perhaps too early to see how successful or not it will be.  There are 65 mutuals in other sectors already working and there is a map showing them for those who are curious. The people of Suffolk have learnt that being in an IPS (Industrial and Provident Society) does not necessarily protect it from closures, with some mobiles likely to close in that county, but it’s certainly now seen as one of the main future directions library governance is taking, with the others being straight closure or passing to volunteers (although of course, Suffolk IPS has a fair amount of volunteers involved in governance and fund-raising).  Whatever one thinks of trusts ( and unions tend not to think much of them), the money will be welcome to many councils who, I am sure, will be looking at this route:

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Around three or four mea culpas

Some reality checks have come in from other people.  This is good.  It’s important to be constantly open to what is going on, as regardless of prejudice as possible.  Otherwise what’s the point of facts?  So in the grand tradition of people who did not do their homework properly, I needed to look at what I said – and the evidence – again:

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An “entirely insane week” for public libraries

Continuing disagreement with the Arts Council England report on volunteer libraries seems to the order of the day. Some reports suggest that the evidence – at least in Camden where the move to volunteers resulted in a collapse in usage – may not have been given the attention it should have deserved in what will be seen by many councils as a blueprint for shedding paid staff.  The feeling is that the “cons” of volunteer libraries have been downplayed in the report.  The use of workfare volunteers, apparently by Eco Computers in its Lewisham libraries is also not a popular move. The spectre of people being forced to work in libraries for free has been raised, although the owner of Eco Computers disputes this.  It’s therefore not surprising that Phil Bradley called last week an “entirely insane” one for public libraries.  Also not popular, at least amongst those holding the purse strings, are mobile libraries, with three more announced as likely to disappear.

In amongst this carnage, questions about the use of technology in libraries may seem academic, but there is some discussion in the US – presumably where survival is not such an all-consuming topic – about how this should be approached, with 3D printers being the poster boys/girls.   Pew Research apparently shows the public want books and reference librarians first, though, and a 21-point list of when it is wise not to innovate include at first glance up to 16 (can you spot which ones?) that may mean it’s not an overly wise thing to do in the UK at the moment.

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Guest post: @ My Library, the Laos “medicine chest of the soul”

We can sometimes get sucked in far too much into our own little world of sorrows in the UK.  Public Libraries News does cover stories from the rest of the world but I am all too aware that so much is going on that is not mentioned.  So, when veteran anthropological researcher Dawn Starin got in touch about a remarkable library in Laos, I was interested. Dawn is evangelical about what good work this library does and, after reading this piece, I can see why.  Perhaps the decision-makers in this country could benefit from reading it too.  So, over to Dawn and a trip to Laos….

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That would have paid for a lot of library volunteers: Arts Council England decision to give its outgoing Exec £200k for a “sabbatical” attracts ire

CILIP have come out against the ACE report on volunteer-run branches saying that volunteers cannot run a comparable service and that the document “wrongly implies” that they can without producing the necessary evidence. While forcing people to volunteer in libraries or lose their benefits is not covered in the report, it has been alleged that this is what is happening in Lewisham where the libraries taken over by Eco Computers are taking part in the workfare scheme.  Suffolk is covered in the report but the limitations in how it can maintain services may be shown in the news that is has stopped three out of six mobile libraries, on the grounds that this  was the Council’s decision and they are just the “providers”.   Brighton and Hove is also not mentioned, with one of the reasons being that it failed to find volunteers to run its mobile library and so – after a long battle and a 1500 name petition – is closing it.

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Meanwhile, in England …

The Welsh Minister in charge of libraries has spoken strongly in favour of libraries and directly contrasted this with the less-than-forthright approval shown in England.  This continues the trend where Wales and Scotland are notably different in their handling of libraries to that of Westminster.  Indeed, one senior librarian in Scotland has told me that Scottish librarians “look with horror” at what is happening south of the border and think something approaching mass madness is happening.

It’s no surprise therefore that someone working in Essex (rather than north of the border) said on the library professionals discussion board that the country was in debt so volunteers are sometimes a good idea (“there are surely cases where, with intelligent management, it’s better to have lively volunteers than a closed building”).  To paraphrase a Douglas Adams character, ten out of ten for bravery but, perhaps, minus several million for choosing your place to do it.  The line “But all I’ve read so far indicates a collection of very nice professionally qualified people, who can be a teensy bit precious!” met with the response “We’re not being precious.  We’re fighting for our livelihoods and for a set of core beliefs that many of us hold very dear”.

What sparked this debate was of course the ACE report on community, um, volunteer, um well unpaid libraries with the WI wading in on the side of those who say that such buildings are probably unsustainable in the long-run.  A couple of people have pointed out that, being the WI are often the same people as those running such branches, this view needs taking seriously.  CILIP have, incidentally, not yet at time of publication publicly reacted to the report but have said via email that they want to properly consider the report and its implications before responding.

Moving back north of the border, some in Scotland think there’s something slightly wonky there too.  The pole dancing event in Midlothian libraries – which resulted in some very impressive publicity for public libraries in the national media – is cited as part of a deeper malaise in the profession where books are not encouraged.  This is echoed in a (very sweary) post by Censored Genius which worries that libraries are chasing the 1% of the most change-friendly and ignoring their core market.  Better not tell, then, either of these about the Edge 2013 Conference which is promising to be one of the best looks at key trends in libraries and technology this year.

The oncoming changes in benefit rules is increasingly making itself felt in English libraries.  The Wirral – which has been merging its library and One Stop Shop staff – is expecting library staff “to identify whether people are “potentially eligible” for the support [a council hardship grant] and will help them  make an online application” from April.   Change happens and sometimes not in the way anyone in the profession would have thought or planned just a few years ago.  Especially in England.

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